Products, pricing and availability

All ceramics product and art work are handmade by myself therefore the dimensions, colours and glaze may vary slightly from those given in the product description. If you require more information about the product please send us a message. Details such as thumb mark, unglazed exterior is not considered a defect but rather an artistic imprint.

When purchasing products and or art work on swayceramics.com you will be asked to fill in your personal information such as name, address and payment information.

Stocks availability are indicated clearly on the website or on the product description. Please note that images and photographs are for illustrative purposes only. Please send us a message if you require more information on a specific product.

Customised orders / commissions are available upon request.

Payment

Payment for Goods and related delivery charge must be made in advance.

We accept the following methods of payment via STRIPE online payment

Delivery

All domestic orders are shipped via Royal Mail, with tracking number provided.

If you would like to collect your order in person, please select this option at check out and we will contact you to agree on collection place and time.

Cancellation and return

You have a right to cancel the purchase of the product. We expect the product to be returned in the same state as they when they were purchased. We will not accept any damaged goods. Please return the product within 7 days of receipt to our contact address. We cannot accept responsibility for damage to returned goods whilst in transit.